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Terms & Conditions - things you need to know

 
 
Seek advice before you begin
Making sure our information is up to date
Keeping your health & lifestyle details safe
How we recognise you online - cookies
Permission to send you emails
Using the information we supply to you
Publication of testimonials
English law
 
 

First of all, good luck. Whatever you want to achieve using our weight management questionnaire, we wish you every success.

Below you'll find the legal terms and conditions relating to using the questionnaire. By using this site you agree to be bound by these terms and conditions. This does not affect your statutory rights.

Seek advice before you begin

 

We strongly recommend you to get medical advice before starting any form of weight management programme. We offer general weight management information and do our best to make it relevant to you and your lifestyle. We do this using the answers you supply us with. But we can't know everything there is to know about you and using this website is not intended to replace seeking advice from appropriately qualified professionals. We rely on you to ensure that your details are kept up to date.

You should ensure that any weight management programme you embark upon doesn't run counter to medical advice, conditions you may have, or have suffered from in the past and medication you are taking, or may take in the future. You must be 18 and not underweight, pregnant or breast feeding.

We can't guarantee that information provided by us will match your personal health or medical profile. So by using this website you're also agreeing you won't make a claim against us relating to using contents of the website, questionnaire and related emails, unless your claim is one which the law specifically says is excluded from this agreement.

 

Making sure our information is up to date

 

This weight management questionnaire is brought to you by Goldshield. As a company we adopt the same exacting standards as the UK pharmaceutical industry and every care us taken to ensure the information is up to date and free of mistakes. But we're not liable for:

  • errors or omissions
  • the unsuitability of this information
  • technical issues you experience when using this website or the emails we send you.

But we'll always do our best to ensure the information we publish is current and as accurate as possible. Please let us know right away if you think we need to make changes, or if your discover any broken links or other technical difficulties with the site or the emails you receive from us. You can use this email link to do this.

 

Keeping your health & lifestyle details safe

 

We hold the personal information you supply safely and store it securely. We will not share it with organisations outside Goldshield plc.

But our ability to recognise you, however you engage with us, is one of the ways we ensure we offer you the best possible service. So we use some data, such as your name, post code and customer number, to recognise you. This is useful whether you're visiting one of the websites in the Goldshield group, speaking to our people on the phone - perhaps to place a vitamin order - if you respond to an offer, or place an order using one of our brochures. (Also see 'How we recognise you online - cookies' below).

If you ask us a question we'll do our best to answer it well and quickly. We'll also keep a record of the question and our reply as part of your personal profile. Occasionally, we'll produce reports and statistics based on the data we collect but never identifying individuals.

If you have a question about the information we hold on you, or if you would like us to remove your health and lifestyle answers from our database contact privacy@nurturesphere.co.uk. We promise to respond within 40 days. There is a fee chargeable of up to £10.00.

 

How we recognise you online - cookies

 

Like many websites, we use 'cookies', tiny pieces of data that we store on your computer, so we can recognise you and save you time online. We also use cookies to collect anonymous statistical information about the use of our site (see 'Keeping you health & lifestyle details safe' above). Accepting our cookies allows you to access all the site's functionality.

For more information about cookies visit www.aboutcookies.org (this link will open in a new window)

 

Permission to send you emails

 

Once you've registered with us you'll start to receive a series of support emails. We also use email to tell you about products, services and offers we think you'll be interested in. If you decide you want to stop receiving these emails, simply use the unsubscribe links they contain.

If you're an existing customer of Goldshield or Vitamins Direct you may need to unsubscribe more than once to stop receiving all emails from us.

 

Using the information we supply to you

 

The information on this website and in the emails we send you is supplied to be read by you and not published except with the written permission of Goldshield plc. You may use, print and download information solely for purposes relating to your personal weight management goals. All content and design are the copyright of Goldshield plc or their agents.

 

Publication of testimonials

 

We reserve the right to publish your testimonials. By sending us a testimonial you agree to it becoming the exclusive property of Goldshield plc and that we have the right to reproduce, edit and publish it. We reserve the right to use your first name, surname and the town, city or other location where you reside. We will publish testimonials without prior notification.

 

English law

 

English law will apply to the contract between us and the English courts will have jurisdiction in the case of any dispute. Any dispute that cannot be settled through negotiations shall be subjected to Sole Arbitration under the London Chamber of Commerce and rules thereunder. Such Arbitration shall be conducted in London.

 
 

Once again, good luck!